It professional at a hub in front of physical servers

Windows or Linux Physical Server

Windows or Linux Physical Server 
WN10 Billed per server, per month.
WN10 includes server hardware and operating system up to $6,000, with customer responsible for additional costs.

WN10 includes the following RESOURCES
All storage area network (SAN) storage billed separately.

WN10 Includes the following SERVICES
Installation of the Commonwealth-standard Windows or Linux Operating System.
Hardware and operating system software configuration management.
Connectivity to the Commonwealth's private network.
Continuous server monitoring.
24 X 7 X 365 access to the Commonwealth Service Desk.
Support staff available Monday - Friday, 7:00am to 5:00pm Eastern time. On-call personnel cover after-hours Production support.

WN10 To Initiate Service or Report a Problem with this service
Please contact the Commonwealth Service Desk:
  • ​24x7 Phone support: 502-564-7576 · Toll free support number: 800-372-7434
  • Via e-mail
To request WN10 resources, visit and use the self-service portal. A valid COT billing number is required.

WN10 Additional Service Clarifications
WN10 server software must remain at vendor-supported levels.
SAN disk storage is usage-based and billed separately.
Backup and recovery services are not included in the WN10 rate.
Disaster Recovery protection is not available for the WN10 rate.
Application Software assistance: installing, debugging, trouble-shooting, upgrading, or otherwise supporting.
Application software is available, but not included in the WN rates.


Wintel Server - PhysicalWN10$400 / Per Server / Month

Placeholder for Wintel Server - Physical rate description

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