Application Development and SupportCS10$110 / Hour
COT provides a wide array of application services and supports a variety of platforms including application design, programming, analysis, support and maintenance, developing customized solutions, supporting and maintaining Commercial Off The Shelf (COTS) applications, application modernization services, integration with existing systems, data conversions, data warehousing, report and dashboard development, web services, batch job scheduling, testing, and training.
Client Computing - Standard DesktopCC10$60 / Month
This rated service is applicable to agencies that participate in the Commonwealth Office of Technology's managed client support services. The CC10 service model is tailored toward standard desktop computers. This rated service applies to hardware standards for desktops as defined in the rated service description.
*All current hardware inventory must be depleted before new hardware is ordered.
Client Computing - CARES Laptop (Limited Quantity and Time)CC19$60 / Month
This rated service is applicable to agencies that particpate in the Commonwealth Office of Technology's managed client support services. CC19 is tailored toward a standard laptop bundle.(Limited quantity and Time) . This rated service applies to hardware standards for laptops as defined in the rated service description.
*All current hardware inventory must be depleted before new hardware is ordered.
Client Computing - Standard LaptopCC20$63 / Month
This rated service is applicable to agencies that particpate in the Commonwealth Office of Technology's managed client support services. CC20 is tailored toward a standard laptop. This rated service applies to hardware standards for laptops as defined in the rated service description.
*All current hardware inventory must be depleted before new hardware is ordered.
Client Computing - Standard Laptop BundleCC30$70 / Month
This rated service is applicable to agencies that participate in the Commonwealth Office of Technology's managed client support services. CC30 is tailored towards a standard laptop bundle. This rated service applies to hardware standards for laptop bundles as defined in the rated service description.
*All current hardware inventory must be depleted before new hardware is ordered.
Client Computing - Developer DesktopCC40$65 / Month
This rated service is applicable to agencies that participate in the Commonwealth Office of Technology's managed client support services. CC40 is tailored toward a developer desktop. COT offers a managed developer desktop service for agencies to help meet their software development needs for their agency. This rated service applies to hardware standards for Developer desktops as defined in the rated service description. Agencies enrolling in this rated service are bound to the full term commitment of the hardware or may be subject to early termination\restocking fees.
*All current hardware inventory must be depleted before new hardware is ordered.
Client Computing - Developer Laptop BundleCC45$95 / Month
This rated service is applicable to agencies that participate in the Commonwealth Office of Technology's managed client support services. The CC45 service model is tailored toward a developer laptop bundle. COT offers a managed developer laptop service for agencies to help meet their software development needs for their agency. This rated service applies to hardware standards for Developer laptops as defined in the rated service description. If agencies elect to upgrade hardware beyond the standard CC45 service, they will be moved into the appropriate rated service tier that meets the hardware requirements. Agencies enrolling in this rated service are bound to the full term commitment of the hardware or may be subject to early termination\restocking fees.
*All current hardware inventory must be depleted before new hardware is ordered.
Client Computing - Tablets and Non-Standard Enhanced DevicesCC80$80 / Month
This rated service is applicable to agencies that participate in the Commonwealth Office of Technology's managed client support services. The CC80 service model is tailored toward Windows based tablets but will also
include devices that are non-standard and go above the cost of the other rated services. The customer will incur a pass-through charge for the different between the rate and the cost of the device. Agencies enrolling in this rated service are bound to the full term commitment of the hardware or may be subject to early termination\restocking fees. Non-standard enhanced devices will be approved on a case by case basis.
*All current hardware inventory must be depleted before new hardware is ordered.
20" MonitorCM10$1 / Month
The CM10 service model accommodates a standard desktop 20" monitor.
24" MonitorCM20$3 / Month
The CM20 service model accommodates a standard desktop 24" monitor.
27" MonitorCM27$5 / Month
The CM27 service model accommodates a standard desktop 27" monitor.
Virtual Application ServicesCX10$30 / Per User / Month
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Virtual Desktop (VD)VD10$48 / Per VD / Month
One virtual desktop with 2 CPU and 4GB RAM. VD10 Billed per virtual desktop, per month.
Virtual Desktop (VD) Additional CPUVD20$5 / Per VD / Month
VD20 For each additional CPU allocated. Billed monthly.
Virtual Desktop (VD) Additional 2GB RAMVD30$3 / Per 1GB RAM / Month
VD30 For each additional 1GB RAM allocated. Billed monthly.
Network Connectivity 0-25 Mb/sDC10$275 / Per Circuit / Month
This service provides the basic connection that links a government office to the state’s network. It works well for smaller offices where only a few people need to use the internet at one time. It supports regular daily tasks such as checking email, visiting websites, entering reports, or accessing online forms. It provides enough speed for normal use but may slow down if too many people are working online at once or sending large files. It gives offices a reliable and safe way to stay connected to the state’s systems and share information as needed.
Network Connectivity - < 5 staff (non-state NW)DC20$100 / per site per month
This service is designed for very small offices that work with government programs but are not part of the state’s main network. It connects through a regular internet line instead of the state’s system. The term “kiosk” is used to describe the amount of internet speed provided. This means it has enough for a few people or a small setup to complete light online work. It supports simple tasks like checking email, sending forms, or reading information. It provides a safe, affordable way for smaller or remote offices to stay online without needing a full state network connection.
Network Connectivity >25 Mb/sDC30$725 / Per Circuit / Month
This service provides a larger connection meant for bigger offices with more staff or heavier daily use. It can handle several people online at the same time doing tasks such as sending reports, joining online meetings, or working with shared files. It connects directly to the state’s network, allowing faster communication between offices. While it offers more room for activity than smaller connections, it still has limits. If too many people use it at once or if the office runs a lot of high-demand programs, the connection can slow down. It is built for steady, reliable performance but not for unlimited use.
Wireless Access Point (WAP)DW10$55 / per access point per month
This covers the equipment that lets people in the building connect to the internet wirelessly. It allows staff to use laptops, tablets, or phones without needing a cable. Each access point sends out a signal that lets people stay connected as they move around their office or workspace. It helps keep a steady connection in meeting rooms, hallways, and shared areas so work can continue without interruption.
Application FirewallFW20$7,500 / Per Firewall / Month
This service keeps a government office’s connection safe. It checks every piece of information that enters or leaves the office to make sure it is safe and allowed. It stops anything that looks harmful or unapproved. This protects the office from outside threats and helps keep information about staff and citizens secure. It ensures that only safe, trusted data can move in and out of the office network.
Network SwitchLN10$65 / Per 24 Ports / Month
This covers the equipment that makes the network cables at desks and other spots in the building work. When someone plugs their computer, phone, or other device into the wall to get internet, this equipment is what makes it work. It connects all those wires inside the building so each person’s desk or station has a working internet connection. A 24-port switch means it can handle up to 24 devices plugged in at once. Without this equipment, the wires in the office would not connect to anything. It allows everyone in the building to have a working wired connection at their workspace.
External Secure ConnectionVP10$3 / Per Account / Month
This provides a safe way for an employee to connect to the state network while working away from the office. Each account gives one person private access to the same systems they would use if they were sitting at their desk. It allows staff to work from home or in the field while keeping all information safe and protected. It ensures that only approved employees can log in and that no one else can see or change what is being sent or received.
Dedicated Network VPN Tunnel Site-to-SiteVP50$500 / Per Account / Month
This service links two or more government offices together in a secure and private way. It lets those offices share information and files as if they were in the same building. It keeps all the data private as it moves between sites and prevents anyone outside the government from seeing or accessing it. It helps departments work together smoothly across different locations while keeping all information protected and reliable.
Disaster Recovery ServicesNot Rated
Disaster Recovery Services provides restoration of Agency mission-critical applications in the event of a declared disaster.
Disaster Recovery (DR) Linux VM ServerLX15$500 / Per Server / Month
One virtual Linux server with 1 CPU and 4GB RAM. LX15 Billed per virtual server, per month.
Disaster Recovery (DR) Linux VM Additional CPU (1)LX25$300 / Per CPU / Month
LX25 For each additional CPU allocated. Billed monthly.
Disaster Recovery (DR) LinuxOne VM Additional RAM (1 GB)LX35$40 / Per 1 GB RAM / Month
LX35 For each additional 1GB RAM allocated. Billed monthly.
Disaster Recovery (DR) Wintel SQL ServerSQ15$200 / Per Server / Month
SQ15 service is used to allocate offsite resources for DR. One virtual machine with 1 CPU and 4GB of RAM. SQ15 Billed per virtual machine, per month.
Disaster Recovery (DR) Wintel SQL Server Additional CPU (1)SQ25$20 / Per CPU / Month
SQ25 For each additional CPU allocated for DR. Billed monthly.
Disaster Recovery (DR) Wintel SQL Server Additional RAM (2 GB)SQ35$6 / Per 2GB RAM / Month
SQ35 For each additional 2GB RAM allocated for DR. Billed monthly.
Disaster Recovery (DR) Unix ServerUX15$550 / Per Server / Month
UX15 service is used to allocate offsite resources for DR. One virtual machine with 1 CPU and 2GB RAM. UX15 Billed per virtual machine per month.
Disaster Recovery (DR) Unix LPAR Additional RAM (2 GB)UX35$30 / Per 2GB RAM / Month
UX35 For each additional 2GB RAM allocated for DR. Billed monthly.
Disaster Recovery (DR) Unix LPAR Additional CPU (1)UX45$45 / Per CPU / Month
UX45 For each additional CPU allocated. Billed monthly.
Disaster Recovery (DR) Wintel - Virtual (VM) ServerWN55$100 / Per Server / Month
WN55 service is used to allocate offsite resources for DR. One virtual machine with 1 CPU and 2GB RAM. WN55 Billed per virtual machine, per month.
Disaster Recovery (DR) Wintel VM Additional RAM (2 GB)WN65$6 / Per 2GB RAM / Month
WN65 For each additional 2GB RAM allocated. Billed monthly.
Disaster Recovery (DR) Wintel VM Additional CPU (1)WN75$11 / Per CPU / Month
WN75 For each additional CPU allocated. Billed monthly.
Linux Virtual Machine (VM) Server LX10$500 / Per Oracle VM / Month
One virtual Linux server with 1 CPU and 4GB RAM. LX10 Billed per virtual server, per month.
Linux Additional CPU (1)LX20$300 / Per VM CPU / Month
LX20 For each additional CPU allocated. Billed monthly.
Linux Additional RAM (1 GB)LX30$40 / Per 1 GB RAM / Month
LX30 For each additional 1GB RAM allocated. Billed monthly.
Mainframe CPU Cycles (1st and 2nd Shift)MN10$2,000 / Per CPU / Hour
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Mainframe Online Transactions (non-CICS)MN20$42 / Per CPU / Minute
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Mainframe Online Transactions (CICS)MN40$48 / Per CPU / Minute
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Wintel SQL Virtual Machine (VM) ServerSQ10$200 / Per Server / Month
One virtual server with 1 CPU and 4GB of RAM. SQ10 Billed per virtual server, per month.
Wintel SQL VM Additional CPU (1)SQ20$20 / Per CPU / Month
SQ20 For each additional CPU allocated. Billed monthly.
Wintel SQL VM Additinal RAM (2 GB)SQ30$6 / Per 2GB RAM / Month
SQ30 For each additional 2GB RAM allocated. Billed monthly.
Unix ServerUX10$550 / Per LPAR / Month
One virtual server with 1 CPU and 2GB RAM. UX10 Billed per virtual server per month.
Unix Server Additional RAM (2 GB)UX30$30 / Per 2GB RAM / Month
UX30 For each additional 2GB RAM allocated. Billed monthly.
Unix Server Additional CPU (1)UX40$45 / Per CPU / Month
UX40 For each additional CPU allocated. Billed monthly.
Wintel Server - PhysicalWN10$400 / Per Server / Month
WN10 includes server hardware and operating system up to $6,000, with customer responsible for additional costs.
Wintel Server - Domain ControllerWN40$240 / Per Server / Month
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Wintel Server - Virtual (VM)WN50$100 / Per Server / Month
WN50 One virtual server with 1 CPU and 2GB RAM. WN50 Billed per virtual server, per month.
Wintel Server VM Additional RAM (2 GB)WN60$6 / Per 2GB RAM / Month
WN60 For each additional 2GB RAM allocated. Billed monthly.
Wintel Server VM Additional CPU (1)WN70$11 / Per CPU / Month
WN70 For each additional CPU allocated. Billed monthly.
Database AdministrationCS30$90 / Hour
Consulting services, including, but not limited to, database support, network support, consultative support, cloud administration and other hourly support needed that is not covered under a rated service
Out-of-Scope Client Computing SupportCS40$50 / Hour
Out-of-Scope Desktop Support provides agencies with access to COT Field Services support staff on an hourly billable basis. This rate can be applied to a large number of IT field support services that are not already included in another COT rated service.
Security ConsultingCS50$70 / Hour
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Messaging Support ServicesMB10$5 / Per Mailbox / Month
COT provides comprehensive administration, management, security, and support for a variety of messaging-related applications, services, and infrastructure. MB10 includes administration and support for all enterprise mailboxes (user, resource, and shared mailboxes), Exchange on-premise, SMTP relay, Exchange Online, Microsoft Teams, OneDrive, Office 365 web applications, email encryption, Multi-factor Authentication (MFA), Office 365 tenant administration, email distribution lists, mail-enabled security groups, Proofpoint, and Lyris.
Office 365 G3 and Enterprise Mobility + Security (EMS) LicensingMB20$34 / Per Licensed Mailbox / Month
COT provides Office 365 G3 and EMS licensing for the Commonwealth’s Microsoft 365 Government (GCC) tenant. Office 365 G3 subscribers are provided access to all Microsoft online applications, features and services hosted in the Commonwealth’s Office 365 tenant as well as entitlements to other Microsoft applications such as the latest desktop version of the Microsoft’s Office Suite. The Commonwealth’s Office 365 tenant is hosted in Microsoft’s Government environment and complies with US government requirements for cloud services, including FedRAMP Moderate, and requirements for criminal justice and federal tax information systems (CJI and FTI data types).
Project ManagementCS20$100 / Hour
COT provides project management consulting services to match your business needs. Our services include new project startup, program/project assistance, independent assessment, and providing project management personnel to Commonwealth cabinets and agencies. Our project management professionals are well-versed in multiple methodologies and will help to minimize cost and risks in executing strategic plans and roadmaps. We keep project information organized and secure by leveraging enterprise portfolio program management tools and platform to store the required project documentation and for everyday management of the project, while ensuring that project deliverables are risk managed, effectively budgeted, and delivered in a timely manner. In addition to this, we offer business case analysis, project portfolio assessment, project tracking and oversight, project debrief, and application portfolio assessment for Capital IT Projects and IT Projects involving multiple cabinets and agencies. No project is too big or too small.
Forensic StorageFS10$1 / Per GB / Month
Forensic Storage (FS10) Rate Description
Mainframe StorageST10$0.0080 / Per MB / Month
Mainframe Storage (ST10) Rate Description
Mainframe Tape StorageST30$0.0006 / Per GB / Month
Mainframe Tape Storage (ST30) Rate Description
Mainframe Report StorageST40$2.50 / Per LPAR / Month
Mainframe Report Storage ST40 Rate Description
Open Systems Solid State Storage (Block Storage)ST60$0.15 / Per GB / Month
ST60 Billed per GB allocated per month.
Open Systems Storage (File Storage)ST80$0.12 / Per GB / Month
ST80 Billed per GB allocated per month.
Archive StorageST85$0.05 / Per GB / Month
ST85 Billed per GB allocated per month.
Open Systems BackupsST90$0.07 / Per GB / Month
ST90 Billed per GB allocated per month.
Local Telephone LineVC10$37 / Per Centrex Line / Month
Local Telephone Line Description Here
Telephone Equipment MaintenanceVC40$85 / Hour
Out-of-Scope charge for all labor in areas of technology that are not a rated service. This rate can be applied when working on analog phone lines that connect to fax machines, elevators, fire alarms, security panels. This rate will also be applied on the installation of Network Cabling whether it be copper or fiber.
Long Distance MinutesVC50$0.10 / Per Minute
Long Distance Minutes Description Here
Voice-over-IP ServiceVC60$20 / Per handset / Month
Voice-over-IP Service Description Here.