Open Systems Backup
ST90 Billed per GB allocated per month.
ST90 Includes the following SERVICES
Disk provisioning configuration management.
24 X 7 X 365 access to the Commonwealth Service Desk.
Support staff available Monday - Friday, 7:00am to 5:00pm Eastern time. On-call personnel cover after-hours Production support.
ST90 To Initiate Service or Report a Problem with this service
Please contact the Commonwealth Service Desk:
- 24x7 Phone support: 502-564-7576 · Toll free support number: 800-372-7434
- Via e-mail CommonwealthServiceDesk@ky.gov
To request ST90 resources, visit http://cotportal.service-now.com and use the self-service portal. A valid COT billing number is required.
ST90 Additional Service Clarifications
ST90 Storage uses a standard backup retention management frequency but can be customized if requested.
ST90 Storage is replicated offsite.