Virtual Server - SQL Database Host
SQ10 Billed per virtual server, per month.
SQ20 For each additional CPU allocated. Billed monthly.
SQ30 For each additional 2GB RAM allocated. Billed monthly.
SQ10 includes the following resources
A virtual server with 1 CPU and 4GB of RAM.
80GB minimum storage required per virtual server.
All storage billed separately.
SQL Server Enterprise Edition included.
SQ10 Includes the following SERVICES
Installation of the Commonwealth-standard Windows or Linux Operating System.
Hardware and operating system software configuration management.
Connectivity to the Commonwealth's private network.
Continuous server monitoring.
24 X 7 X 365 access to the Commonwealth Service Desk.
Support staff available Monday - Friday, 7:00am to 5:00pm Eastern time. On-call personnel cover after-hours Production support.
SQ10 To Initiate Service or Report a Problem with this service
Please contact the Commonwealth Service Desk:
- 24x7 Phone support: 502-564-7576 · Toll free support number: 800-372-7434
- Via e-mail CommonwealthServiceDesk@ky.gov
To request SQ10 resources, visit http://cotportal.service-now.com and use the self-service portal. A valid COT billing number is required.
SQ10 Additional Service Clarifications
SQ10 server software must remain at vendor-supported levels.
Disk storage is usage-based and billed separately.
Backup and recovery services are not included in the SQ10 rate.
Disaster Recovery protection is available for any Production SQ10 server at additional costs.
Database creation, modification and support are included in the rate.
Application software includes: installing, debugging, trouble-shooting, upgrading, or otherwise supporting.
Application software is available, but not included in SQ rates.