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Unix Server Support (DR) (UX15)

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Unix Server Support – Disaster Recovery (DR)
UX15 service is used to allocate offsite resources for DR.
UX15 Billed per virtual server per month.
UX35 For each additional 2GB RAM allocated. Billed monthly.
UX45 For each additional CPU allocated. Billed monthly.

UX15 Includes the following RESOURCES
A virtual server with 1 CPU and 2GB RAM.

UX15 Includes the following SERVICES
Annual Disaster Recover testing.
Initial procurement activity, setup and installation. 
Installation of the Commonwealth-standard UNIX Operating System.
Hardware and operating system software configuration management.
Connectivity to the Commonwealth's private network.
Continuous server monitoring.
24 X 7 X 365 access to the Commonwealth Service Desk.
Support staff available Monday - Friday, 7:00am to 5:00pm Eastern time. On-call personnel cover after-hours Production support.  

UX15 To Initiate Service or Report a Problem with this service
Please contact the Commonwealth Service Desk:
  • ​24x7 Phone support: 502-564-7576 · Toll free support number: 800-372-7434
  • Via e-mail CommonwealthServiceDesk@ky.gov
To request UX15 resources, visit http://cotportal.service-now.com and use the self-service portal. A valid COT billing number is required.

UX15 Additional Service Clarifications
UX15 server software must remain at vendor-supported levels. 
Backup and recovery services are not included in the UX15 rate.

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Rates

Linux Virtual Machine (VM) Server LX10$500 / Per Oracle VM / Month

One virtual Linux server with 1 CPU and 4GB RAM. LX10 Billed per virtual server, per month.

Linux Additional CPU (1)LX20$300 / Per VM CPU / Month

LX20 For each additional CPU allocated. Billed monthly.

Linux Additional RAM (1 GB)LX30$40 / Per 1 GB RAM / Month

LX30 For each additional 1GB RAM allocated. Billed monthly.

Wintel SQL Virtual Machine (VM) ServerSQ10$200 / Per Server / Month

One virtual server with 1 CPU and 4GB of RAM. SQ10 Billed per virtual server, per month.

Wintel SQL VM Additional CPU (1)SQ20$20 / Per CPU / Month

SQ20 For each additional CPU allocated. Billed monthly.

Wintel SQL VM Additinal RAM (2 GB)SQ30$6 / Per 2GB RAM / Month

SQ30 For each additional 2GB RAM allocated. Billed monthly.

Unix ServerUX10$550 / Per LPAR / Month

One virtual server with 1 CPU and 2GB RAM. UX10 Billed per virtual server per month.

Unix Server Additional RAM (2 GB)UX30$30 / Per 2GB RAM / Month

UX30 For each additional 2GB RAM allocated. Billed monthly.

Unix Server Additional CPU (1)UX40$45 / Per CPU / Month

UX40 For each additional CPU allocated. Billed monthly.

Wintel Server - Virtual (VM)WN50$100 / Per Server / Month

WN50 One virtual server with 1 CPU and 2GB RAM. WN50 Billed per virtual server, per month.

Wintel Server VM Additional RAM (2 GB)WN60$6 / Per 2GB RAM / Month

WN60 For each additional 2GB RAM allocated. Billed monthly.

Wintel Server VM Additional CPU (1)WN70$11 / Per CPU / Month

WN70 For each additional CPU allocated. Billed monthly.

Disaster Recovery (DR) Linux VM Additional CPU (1)LX25$300 / Per CPU / Month

LX25 For each additional CPU allocated. Billed monthly.

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CIO-113 Contingency Planning Policy

Establishes controls related to Contingency Planning. The policy provides guidance in decision-making and practices that optimize resources, mitigate risk, and maximize return on investment.

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