Man sitting at his desk, talking on a cell phone

Voice-over-IP Service

​​​​​​​​​​​​​​​​A COT managed voice ​service including voice mail, 8am - 5pm M - F support excluding state holidays.

The service includes:

  • 9-1-1 availability
  • ​​call transfer
  • multi-party ​conference calling
  • call forwarding
  • last number redial
  • procurement assistance and training.

For locations not connected via fiber, it is highly recommended the Agency obtain a minimum of 1 dedicated local telephone line and a Survivable Remote Gateway to maintain telephone service in the event of a network outage. Survivable Gateway devices are priced separately.

Rates

Voice-over-IP ServiceVC60$20 / Per handset / Month

Voice-over-IP Service Description Here.

Long Distance MinutesVC50$0.10 / Per Minute

Long Distance Minutes Description Here

Telephone Equipment MaintenanceVC40$85 / Hour

Out-of-Scope charge for all labor in areas of technology that are not a rated service. This rate can be applied when working on analog phone lines that connect to fax machines, elevators, fire alarms, security panels. This rate will also be applied on the installation of Network Cabling whether it be copper or fiber.

Local Telephone LineVC10$37 / Per Centrex Line / Month

Local Telephone Line Description Here

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