Virtual Server Oracle Linux Virtualization Manager (OLVM)
LX10 Billed per virtual server, per month.
LX20 For each additional CPU allocated. Billed monthly.
LX30 for each additional 1GB RAM allocated. Billed monthly.
LX10 Includes the following RESOURCES
A virtual server with 1 CPU and 4GB RAM.
70GB minimum storage required per virtual server.
All storage billed separately.
Oracle Enterprise Edition is included.
LX10 Includes the following SERVICES
Installation of the Commonwealth-standard Linux Operating System.
Installation of Oracle Enterprise Edition.
Hardware and operating system software configuration management.
Connectivity to the Commonwealth's private network.
Continuous server monitoring.
24 X 7 X 365 access to the Commonwealth Service Desk.
Support staff available Monday - Friday, 7:00am to 5:00pm Eastern time. On-call personnel cover after-hours Production support.
LX10 To Initiate Service or Report a Problem with this service
Please contact the Commonwealth Service Desk:
- 24x7 Phone support: 502-564-7576 · Toll free support number: 800-372-7434
- Via e-mail CommonwealthServiceDesk@ky.gov
To request LX10 resources, visit http://cotportal.service-now.com and use the self-service portal. A valid COT billing number is required.
LX10 Additional Service Clarifications
LX10 server software must remain at vendor-supported levels.
Disk storage is usage-based and billed separately.
Backup and recovery services are not included in the LX10 rate.
Disaster Recovery protection is available for any Production LX10 server at additional costs.
Database creation, modification and support are included in the rate.
Application Software assistance includes: installing, debugging, trouble-shooting, upgrading, or otherwise supporting, application software is available, but not included in the LX rates.