Open Systems Storage – Network Attached Storage (NAS)
ST80 Billed per GB allocated per month.
ST80 Includes the following SERVICES
Disk provisioning configuration management.
Platform monitoring.
24 X 7 X 365 access to the Commonwealth Service Desk.
Support staff available Monday - Friday, 7:00am to 5:00pm Eastern time. On-call personnel cover after-hours Production support.
ST80 To Initiate Service or Report a Problem with this service
Please contact the Commonwealth Service Desk:
- 24x7 Phone support: 502-564-7576 · Toll free support number: 800-372-7434
- Via e-mail CommonwealthServiceDesk@ky.gov
To request ST80 resources, visit http://cotportal.service-now.com and use the self-service portal. A valid COT billing number is required.
ST80 Additional Service Clarifications
ST80 Storage is available for file-based data, typically used for shared drives.
ST80 Storage is protected locally on an hourly, daily, and monthly frequency.
ST80 Storage is replicated offsite. The offsite replicated data is protected on an hourly, daily, and monthly frequency.