Open Systems Archival Storage
ST85 Billed per GB allocated per month.
ST85 Includes the following SERVICES
Disk provisioning configuration management.
Platform monitoring.
24 X 7 X 365 access to the Commonwealth Service Desk.
Support staff available Monday - Friday, 7:00am to 5:00pm Eastern time. On-call personnel cover after-hours Production support.
ST85 To Initiate Service or Report a Problem with this service
Please contact the Commonwealth Service Desk:
- 24x7 Phone support: 502-564-7576 · Toll free support number: 800-372-7434
- Via e-mail CommonwealthServiceDesk@ky.gov
To request ST85 resources, visit http://cotportal.service-now.com and use the self-service portal. A valid COT billing number is required.
ST85 Additional Service Clarifications
ST85 Storage is kept offsite in the cloud.
ST85 Storage Archival storage is meant for retention based data. ST85 should not be used for active data.
ST85 Storage will have associated egress charges for archival data pulled back on-premises. Billed monthly at $0.09 per GB and passed through to the customer.