Commonwealth Office of Technology and the Office of Procurement Services recently completed statewide enterprise service contracts that should be useful to agencies and educational entities across the state. Additional details are outlined below.
The Commonwealth Office of Technology (COT) is pleased to announce
that next generation IT Endpoint Protection is available. Effective
immediately, Symantec Endpoint Protection is available for all Commonwealth
Agencies and Users.
Endpoint Protection is a
single-agent platform that that
consists of Virus and Spyware Protection, Anti-malware, Intrusion
Prevention and Firewall features for serverand desktop computers. Administered through a single management console –
Symantec Endpoint Protection Manager(SEPM).
to Obtain Licenses for Symantec Endpoint Protection:
obtain licenses for your organization, please submit a Service Request via an
email sent to the Commonwealth Service Desk. To expedite
processing, please include the number of devices managed by your organization,
broken down by Servers and WorkStations.
you have any questions or need assistance with this matter, please email
the Commonwealth Service Desk.
Training for IT Professionals
The Office of Procurement Services
(OPS) and the Commonwealth Office of Technology (COT) completed a statewide
enterprise service contract for Information Technology Training. The vendors for
this contract are: Solarity Group(MA
758 1700000657) and Tandem Solutions,LLC(MA
Both vendors shall deliver training in three
(3) delivery modes. These include a conventional classroom setting at either a
Commonwealth or a vendor location, self-paced instruction delivered to the
desktop via the Internet and instructor-led classes (distance learning)
delivered to the trainee via the Internet. When
appropriate, the adoption of the Internet delivery mode can save on travel and
The catalog of classes includes
training for a wide range of IT skills and products, and the Office of
Procurement Services can add additional training subjects, if they are within
the scope of the contract. The contract requires both vendors to maintain an
up-to-date website of all training titles and state pricing.
Vendor Contact Information
Training for Project Management, Business Analysis and Information Technology Service Management
The Office of Procurement Services (OPS) and the Commonwealth Office of Technology (COT) completed a statewide enterprise service contract for PM, BA and ITSM Training. The vendors for this contract are Solarity Group(MA
758 1600000856) and Tandem Solution, LLC(MA
Both vendors shall deliver training in three (3) delivery modes. These include a conventional classroom setting at either a Commonwealth or a vendor location, self-paced instruction delivered to the desktop via the Internet and instructor-led classes (distance learning) delivered to the trainee via the Internet.
The catalog of classes includes training for a wide range of topics related to project management, business analysis and Information Technology Service Management, including ITIL. The Office of Procurement Services can add additional training subjects if they are within the scope of the contract. The contract requires both vendors to maintain an up-to-date website of all training titles and state pricing.
Vendor Contact Information
Software Reseller Contract
The enterprise software reseller contract with Software House International (SHI) (MA 758 1800000597) provides for the purchase of commercial software through a flexible contract with provisions that should greatly reduce the need to issue future software solicitations. Major software publishers include Abobe, SAP, Citrix, McAfee, Microsoft, Oracle, VMware and dozens of others. The following is a list of the goods and services that will be available through a Commonwealth specific software portal supported by the vendor:
- Commercial software licenses/media and software license renewals
- Software maintenance
- Packaged technical support service credits and incident resolution services
- Agency/entity software purchases tracking, reporting and analysis
- Licensing compliance tracking and assistance
- Software administration services for current and future enterprise license agreements (ELA’s)
- A pricing schedule for Asset Management services
The SHI Portal will provide up-to-date (every 2 weeks) contract information, contact information and pricing to keep pace with changes in the IT industry and changing business needs.
The contract was awarded as an “all state agency” contract that provides a purchasing option for the needs of the following major buying entities:
- Executive, Legislative and Judicial Branches, and Local Governments
- Post Secondary Education
Additional details and contact information is available at the following.
Enterprise Software Reseller Agency Contact Memo
Enterprise Software Reseller Contract
IT Staff Augmentation
The Finance and Administration Cabinet has awarded four IT System Design/Development Services (SDS) Contracts for IT staff augmentation. All agencies may utilize these contracts for information technology staff augmentation.
Development Services (SDS) Contract Information:
The Commonwealth Office of Technology partners with Avaya to offer
several IP telephony solutions to agencies of the Commonwealth of
Kentucky. Voice over IP(VoIP) is the COT standard for our phone system
solutions. This results in a great cost savings and removes the worry of
maintenance fees and expensive repairs. The VC60 rated service is a one
rate charge to those agencies to cover a line of service, voicemail,
conference calling ability on the Aura system as well as guaranteed maintenance
Along with traditional copper lines, COT has incorporated SIP
trunking over existing data connections to deliver phone service to the Commonwealth
through its centralized voice platform. Session Initiation Protocol (SIP)
uses IP technology to deliver a very reliable, cost effective, and flexible
method of voice communications. SIP’s benefits allow COT to offer
telephony options to the Commonwealth without the need for a large, on premise,
hardware purchase up front, providing toll free telephony service for agencies
on the Avaya Aura system.
COT provides 911 services to all telephone sites hosted on its’ Aura VoIP
platform. COT also tests sites with landlines to ensure 911 calls are
sending correct information to emergency operators. COT takes
911 emergency response very seriously, and works diligently to ensure continued
compliance with all legislation including Kari’s
Law and Ray Baum’s Act.