Enterprise Contracts

​​​​​​Commonwealth Office of Technology and the Office of Procurement Services recently completed statewide enterprise service contracts that should be useful to agencies and educational entities across the state. Additional details are outlined below.

AntiVirus Information

The Commonwealth Office of Technology (COT) is pleased to announce that next generation IT Endpoint Protection is available. Effective immediately, Symantec Endpoint Protection is available for all Commonwealth Agencies and Users.
Symantec Endpoint Protection is a single-agent platform that that consists of Virus and Spyware Protection, Anti-malwareIntrusion Prevention and Firewall features for serverand desktop computers.  Administered through a single management console – Symantec Endpoint Protection Manager(SEPM).
How to Obtain Licenses for Symantec Endpoint Protection:
To obtain licenses for your organization, please submit a Service Request via an email sent to the Commonwealth Service Desk.  To expedite processing, please include the number of devices managed by your organization, broken down by Servers and WorkStations.
If you have any questions or need assistance with this matter, please email the Commonwealth Service Desk.

IT Training

The Office of Procurement Services (OPS) and the Commonwealth Office of Technology (COT) completed a statewide enterprise service contract for Information Technology Training. The vendors for this contract are: HealthTech Solutions, LLC (MA 758 2200000434), and Tandem Solutions,LLC(MA 758 2200000435) and United Training Commercial, LLC​ (MA 758 2200000436).


HealthTech Solutions, LLC

Information Technology Training (IT Training)

Contact Information:

Frank Lassiter
104 Progress Drive
Frankfort, KY  40601

frank@healthtechsolutions.com
(502) 352-2460


Tandem Solution, LLC
Information Technology Training (IT Training)

Contact Information:

William Todd Frantz
12468 LaGrange Road #120
Louisville, KY  40245

tfrantz@training4it.com
(502) 365-5346

United Training Commercial, LLC​
Information Technology Training (IT Training)

Contact Information:

Julie Byrd
707 Landa Street
New Braunfels, TX  78130

julie.byrd@unitedtraining.com​
(937) 739-6600


Software Reseller Contract

The enterprise software reseller contract Insight Public Sector (Insight) (MA 758 2100000970) provides for the purchase of commercial software through a flexible contract with provisions that should greatly reduce the need to issue future software solicitations. Major software publishers include Adobe, SAP, Citrix, McAfee, Microsoft, Oracle, VMware and dozens of others. The following is a list of the goods and services that will be available through a Commonwealth specific software portal supported by the vendor:

  • Commercial software licenses/media and software license renewals
  • Software maintenance
  • Packaged technical support service credits and incident resolution services
  • Agency/entity software purchases tracking, reporting and analysis
  • Licensing compliance tracking and assistance
  • Software administration services for current and future enterprise license agreements (ELA’s)

The contract was awarded as an “all state agency” contract that provides a purchasing option for the needs of the following major buying entities:

  • Executive, Legislative and Judicial Branches, and Local Governments
  • Post Secondary Education
  • K-12

Additional details and contact information is available at the following.

Enterprise Software Reseller Agency Contact Memo

Enterprise Software Reseller Contract​​

Vendor Contact Information
Kentucky Client Executive 
Amy Hazzard - Amy.Hazzard@insight.com
Phone: (480) 687-6689 -​ Toll Free: (800) 467-4448 
Quoting and Inquiry
Kentucky Support Team – teamhazzard@insight.com
Toll Free: (800) 467-4448

IT Staff Augmentation

The Finance and Administration Cabinet has awarded four IT System Design/Development Services (SDS) Contracts for IT staff augmentation. All agencies may utilize these contracts for information technology staff augmentation.
 
If you have questions or concerns regarding the SDS contracts please contact stephanier.williams@ky.gov.

 

System Development Services (SDS) Contract Information:

 
VENDOR
CONTRACT #
CONTACT NAME
CONTACT EMAIL
Harvey Nash
MA 758 1700001048
Abby Hogue & Beth Murphy
 
Misicom
MA 758 1700001049
Ted Johnson
Quantam Solutions, LLC
MA 758 1700001051
Brittany Glovis
 
Tek Systems
MA 758 1700001052
Tim Heid
 

  

 



Voice Communications
The Commonwealth Office of Technology partners with Avaya to offer several IP telephony solutions to agencies of the Commonwealth of Kentucky.  Voice over IP(VoIP) is the COT standard for our phone system solutions.  This results in a great cost savings and removes the worry of maintenance fees and expensive repairs.  The VC60 rated service is a one rate charge to those agencies to cover a line of service, voicemail,
and conference calling ability on the Aura system as well as guaranteed maintenance and repair. 
Along with traditional copper lines, COT has incorporated SIP trunking over existing data connections to deliver phone service to the Commonwealth through its centralized voice platform.  Session Initiation Protocol (SIP) uses IP technology to deliver a very reliable, cost effective, and flexible method of voice communications.  SIP’s benefits allow COT to offer telephony options to the Commonwealth without the need for a large, on premise, hardware purchase up front, providing toll free telephony service for agencies on the Avaya Aura system.

COT provides 911 services to all telephone sites hosted on its’ Aura VoIP platform.  COT also tests sites with landlines to ensure 911 calls are sending correct information to emergency operators.    COT takes 911 emergency response very seriously, and works diligently to ensure continued compliance with all legislation including
Kari’s Law and Ray Baum’s Act.
 
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This page was last modified 3/7/2022 2:24 PM
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AntiVirus Information

Information on products and policies can be directed to:

Commonwealth Service Desk
CommonwealthServiceDesk@ky.gov
101 Cold Harbor Drive 
Frankfort, KY 40601
502-564-7576

 

Contact Information

HealthTech Solutions, LLC 

Tandem Solution, LLC