Professional Services

COT offers a number of professional services to our customers. These services can be utilized to supplement existing work force or to bring in a particular expertise for a period of time. A brief description of each type of professional service follows.

Application Development

Application development services are provided within the structure of an established development process which is based on the Project Management Institute's Project Management Body of Knowledge (PMBOK), and follows industry standard System Development Lifecycle methods. Application development services cover a broad spectrum that includes programming, business analysis, and project management services.

Project Management

The Office of Project Management (OPM) staffs PMP certified project managers who, upon agency request, can lead projects for agencies. OPM project managers bring the benefits of participation in ongoing PM training/learning opportunities provided by OPM, have a built in peer group with decades of project management experience within Frankfort and understand the requirements for project reporting to the CIO. Typically, project managers from OPM are co-located with the agency project team and fully embedded with that agency. If you are seeking professional services in project/program management for your agency, please refer to the Office of Project Management webpage for further details on services provided.

Infrastructure Consulting and Infrastructure Installation Services

COT can provide agencies with access to our various support staff on an hourly basis. This can be applied to a large number of support services (database support, network support, phone support, etc) that are not already covered by one of COT’s other rated services. This service is useful for customers who need to temporarily supplement their existing IT staff and do not want to hire a new resource.

 

 

 

 

This page was last modified 8/3/2020 5:05 PM
 

Service Rates and Descriptions:

 

COT Service Center:

To initiate service or report a problem:

Email:

Commonwealthservicedesk@ky.gov

Phone:

502-564-7576
800-372-7374