About the Office of Infrastructure Services (OIS)

EXECUTIVE DIRECTOR: Rick Woodruff

All Executive Branch IT infrastructure procurement must be approved by COT’s Office of Infrastructure Services.

Deputy Executive Director Rick Woodruff Rick Woodruff
Executive Director

OIS areas include:

  • Windows, Linux & Unix computing platforms
  • Database administration
  • Enterprise storage platforms
  • Cloud solutions involving Infrastructure as a Service
  • Enterprise Voice and Telephony systems
  • Data networks, firewall management and application load balancing solutions
  • Disaster Recovery program
  • Large volume print operations

The Office of Infrastructure Services (OIS) maintains 24x7x365 core infrastructure management and support, ensuring performance, stability, and availability of Executive Branch systems. OIS-managed infrastructure at the Commonwealth Data Center (CDC) and northern Kentucky Alternate Data Center (ADC) provide a secure, private, on premise cloud, supporting Commonwealth Executive Branch Agency systems and applications. OIS delivers operational support and problem management for thorough issue resolution. OIS offers system tuning/optimization and disaster recovery/business continuity options for State Agency business needs.

OIS is comprised of two divisions: Network Services and Platform Services

DIVISION OF NETWORK SERVICES

DIVISION DIRECTOR: Jerry Wright

The Division of Network Services provides secure data and voice infrastructure for the Commonwealth's Executive Branch.

CORE NETWORK OPERATIONS BRANCH

DIVISION DIRECTOR: Jerry Wright

Responsible for the configuration, implementation, and support of core network infrastructure. Provide high speed, reliable network connectivity statewide for data and voice communications. While maintaining a scalable network environment, the Core Network Operations Branch provides firewall security and secure virtual private network (VPN) services that protect the state's network and data assets. The branch manages the Metropolitan Area Network (MAN) and the Commonwealth's Internet connections. The core network is the foundation for all communication services, providing redundant connections for the MAN, Wide Area Network (WAN), and Internet drains. The Commonwealth Data Center (CDC) and Alternate Data Center (ADC) provide geographically diverse locations supporting a fully redundant COT network core.

EDGE NETWORK MANAGEMENT BRANCH

Branch Manager: Jeff Wilhoite

Supports over 1,400 inter-connected wide area network (WAN) sites across the Commonwealth. The Edge Team manages analog, digital and legacy Voice over IP (VoIP) phone systems for Executive Branch Agencies. The Edge Team provides cabling installation services for any size location that meet industry specifications.

VoIP & FACILITIES ENGINEERING BRANCH

Branch Manager: Brad Mann

Provides voice, data, video, and infrastructure design to requesting agencies. Oversees the management and coordination of Agency facilities housing Commonwealth computing assets, data, personnel, and other supporting resources. Works closely with the Finance Cabinet Department for Facilities and Support Services mechanical and engineering staff and contracted engineering firms to coordinate facility upgrades. Manages the Enterprise VoIP solution for the Commonwealth Executive Branch of state government.

DIVISION OF PLATFORM SERVICES

DIVISON DIRECTOR: Dan Atkins

The Division of Platform Services is responsible for Enterprise Storage, Windows, UNIX, Linux, and Virtual Server operating systems and hardware support.

DATA ADMINISTRATION BRANCH

Branch Manager: Namrata Ramakrishna

Provides database management services for mainframe and distributed systems running on physical and virtual server platforms. Services include all aspects of database management involving design, support, and maintenance. This branch provides complex problem resolution attributed to databases with an enterprise focus. COT Database Administrators support multiple distributed and mainframe platforms: DB2/LUW, Oracle and Microsoft SQL Server, DB2 and IMS.

PRINTING SERVICES BRANCH

Branch Manager: Revel Lewis

Provides secure high volume printing services meeting Executive Branch Agency needs. Operates Xerox Baltoro and Brenva inkjet devices capable of producing color or black and white impressions and a Xerox Nuvera toner based black and white printer. The Printing Services Branch produces approximately 6,000,000 impressions per month.

STORAGE/UNIX/LINUX BRANCH

Branch Manager: Stuart Hamling

Supports all aspects of COT enterprise storage, including installation, management, monitoring, performance tuning, and troubleshooting/problem resolution. Provide backup solutions to meet Executive Branch Agency needs. Manage enterprise AIX and Solaris Unix/Linux platforms for participating agencies. Support includes hardware and software installation, system and security configuration, upgrades/patch maintenance, and performance monitoring/alerting.

WINTEL SERVICES BRANCH

Branch Manager: Samantha Stamper

Provides management and support for Windows based servers and virtual server platforms. Services include Windows, x86 Linux, and hypervisor operating system upgrades, hardware management, patch and hot fix installs, and performance tuning and monitoring.


This page was last modified 3/3/2022 12:15 PM

Contact Information:

Rick Woodruff
Executive Director
Office of IT Services and Delivery

Jerry Wright
Division Director
Division of Network Services

Dan Atkins
Division Director
Division of Platform Services

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