Application Development Services

Application Design, Construction, Testing and Implementation Services

The Office of Application Development (OAD) has extensive expertise in the development, implementation and management of business applications. OAD provides the following services for Application Development Services for our customers:

  • Design the overall business and technical solution
  • Creation of detail business and technical specifications
  • Design of the user view or interface with the functionality requested
  • Enable “off the shelf” software to meet business needs
  • Provide application support documentation pertaining to system design, file structures, database descriptions, application control procedures, security requirements, back up & recovery procedures
  • Prepare data for use within the application, create governance processes and reporting solutions for data sharing and analysis.
  • Test the system for functionality and integration requirements
  • Assist the customer with user acceptance testing using specified acceptance test scripts in order to confirm and prove that the user’s needs, expectations and the system’s functional, performance and operational requirements are met 
  • Provide user documentation and training as needed
  • Deploy the application system to the production environment
  • Provide on-going system support and ad-hoc reporting

Service offerings use proven methodology with Industry Best Practices and Information Technology Standards. Technical capabilities include: Web site design, data modeling and database development, e-commerce solutions and content management systems. State of the art tools include: Java, .NET, COBOL, Telon, Rational, Mercury, AccVerify, WebInspect, Federated Server, Information Analyzer, QualityStage, DataStage, Erwin and Master Data Management.

When “Commercial Off the Shelf” software provides a better framework for the business needs of the customer, OAD staff becomes experts in the software so they can provide on-going support.


Project Management Services

OAD provides project management services based on the industry standard guideline from the Project Management Institute's "Project Management Body of Knowledge" (PMBOK) as well as the Kentucky Project Management Framework.
Project Lifecycle Management
OAD has extensive project management skills, tools, and techniques.  Our staff serves as the Project Manager for entire projects or portions of a project.
Project Management Consulting, Training or Support
OAD Project Managers analyze and evaluate the customer's project, recommend and implement strategies to enhance project planning, monitoring, and control.
OAD Project Managers collaborate with the Agency Project Manager to develop a specific mentoring plan designed to advance a desired skill in a particular function or all the functions in the project life cycle process.
OAD Project Managers provide assistance to the Agency Project Manager by performing one or more functions within any phase of the project management process.

Quality Assurance and Other Support Services

OAD can provide Independent Verification and Validation Service by providing the following Quality assurance and application testing services:
  • Quality assurance:               
•review and audit application development projects and work efforts;
•facilitate lessons learned sessions; and
•conduct quality review assessments.
  • Performance testing
  • Website accessibility and compliance testing
  • Contractual accountability tracking


This page was last modified 2/12/2019 2:12 PM

Contact Information:

Division of Agency Application Development
(502) 564-6415

Additional Information