Highly Skilled, Motivated & Effective Workforce Metrics

Commonwealth Office of Technology Staff

COT's goal is to have a staff that is fully qualified and engaged in supporting the IT needs of the Executive Branch of Kentucky State Government. This can only be accomplished through a combination of experience, training and mentorship. COT staff members are comprised of full-time state employees plus contract or "supplemental" staff. COT's approach is primarily to utilize contract staff for three (3) primary functions: 1) to support outdated technology until it is sunset, 2) to support new technology that state staff members are not yet fully qualified to support, and 3) to meet the peaks of staffing needs resulting from projects, new initiatives and other short-term engagements.


Personnel Distribution



Average Years of Service







Desktops Supported by Location

While desktops support by staff is an industry standard metric, the geographic distribution of agency staff and computers across all 120 counties and 40,409 square miles of the Commonwealth creates challenges for COT to balance service response times against staffing costs driving the service rates.





The Commonwealth strives to be a national leader in public sector Information Technology. Awards are one means to measure that recognition. COT is not only proud of its own recognitions, but also of those earned cumulatively by other state agencies.

Top 25 Doers, Dreamers & Drivers:

2016 Kentucky Digital Summit – Best of Kentucky Awards
Each year Government Technology Magazine recognizes people and projects that represent and exemplify the best IT work taking place throughout the Commonwealth.  Many excellent nominations were received from state-wide agencies and local governments.  A committee reviewed nominations in each category and made the difficult decision of selecting the one entry  most deserving of recognition. Congratulations to the following:
Theresa Reno-Weber – Louisville Metro Gov’t – Visionary Award
Department of Environmental Protection – Division of Water – Best Application Serving the Public
Kentucky Transportation Cabinet – Most Innovative Use of Technology
Louisville Metro Government – Best IT Collaboration
This year marks the 15th year of Government Technology’s Top 25 Doers, Dreamers and Driversawards. During that time, they have been able to honor a group of nearly 400 people for accomplishments using technology to improve internal government operations while also assisting the public sector in providing services to citizens more effectively.
Kentucky's own David Couch, K-12 CIO and Associate Commissioner of the Office of KIDS was one of the top 25 honored for GovTech's awards in 2016.   Those receiving this honor are considered to be "the Doers that are writing government’s next digital chapter, the Dreamers that imagine (and execute on) doing government better, and the Drivers that create value and improve citizens’ lives."  Congratulations David on a magnificent accomplishment and distinction.


The National Association of State Chief Information Officers (NASCIO) presented one of three State Technology Innovator Awards to the Kentucky Cabinet for Health and Family Services’ (CHFS) Administrative and Technology Services Executive Director Chris Clark. Mr. Clark was honored for his work as kynect’s technology program coordinator. Clark has served the Commonwealth of Kentucky for over 25 years through a number of IT leadership positions.  Congratulations to our sister agency and Chris Clark for their astounding accomplishments and recognition.
Congratulations to all members of the Kentucky Business One Stop (KyBOS) Program for winning the 2015 Digital Government Achievement Award in the  “Best Government to Business” category.  This Award recognizes a significant achievement for the entire Commonwealth but would not have been possible without the individual talents of all involved! 


Information Technology Awards:

The Kentucky Transportation Cabinet’s Department of Vehicle Regulation and the Office of Information Technology (OIT) were recently recognized by The American Association of Motor Vehicle Administrators (AAMVA) by receiving the Improvement through Efficiencies Award for their work on the Kentucky’s Print On Demand Decals (PODD) project.
The PODD project enables county clerks to print vehicle registration decals at the time of renewal and also offers real-time scanning of title and registration paperwork as well as real-time retrieval of all scanned documents.
Congratulations to both KYTC agencies for their outstanding accomplishment. 
The Kentucky Economic Development Authority earned the award of ‘ The Bond Buyer’s 2015 ‘Deal of the Year’ in recognition of KentuckyWired and their $232 million tax-exempt bond transaction for construction of the 3,200-plus mile broadband project. 
KentuckyWired is the fiber optic infrastructure to bring high-speed Internet service across the state, which currently ranks at or near the bottom of the country in broadband speeds and availability. There will be access points in every county with nearly 1,100 government facilities connected to the network. Because the network is open access, local internet service providers can tap into the network to deliver last-mile service to homes and businesses.  Deal of the Year Awards represent the full diversity of the communities and public purposes that are served by the municipal finance market, from the largest to the smallest deals.
Congratulations to the Kentucky Economic Development Authority for their well deserved recognition!
The American Association of State Highway and Transportation Officials (AASHTO) Subcommittee on Transportation Communications selected the Kentucky Transportation Cabinet (KYTC) information officers as winners of the “Best Use of Single Social Media Platform” for utilizing Facebook to keep the citizens of the Commonwealth aware of road conditions when winter storms, twice, dumped more than a foot of snow across the state.  Due to the efforts of the KYTC information officers, the agency boosted their daily presence on social media to more than 10,000 new Facebook followers on highway district and statewide accounts.  Congratulations to the Cabinet and staff for a superb job on public outreach!

Congratulations to the Education Services Branch within the OAD’s Division of Agency Application Development (DAAD) on their recent “honorable mention” for the Kentucky Governor’s Ambassador Award in the “Teamwork” category!  The Branch was recognized for their role in formulating the Data Validation (DV) Program.  The program was designed to measure the accuracy of Unemployment Insurance Required Reports (UIRR) submitted by states and will also lead to a financial savings for the state of Kentucky.   If you wish to learn more about  the Division of Agency Application Development, please refer to the link provided to visit their web page.

Recently Esri, a well- known company that specializes in geographic information, recognized COT’s own Division of Geographic Information  (DGI) by presenting them with a 2015 Special Achievement in GIS (SAG) Award for their contribution in enhancing Kentucky’s Geographic Network.  DGI’s efforts have led to major enhancements in various areas of GIS-related information that have had positive impacts in terms of education, training, research, decision support, and policy development for organizations across the Commonwealth

As the Commonwealth Office of Technology (COT) progresses daily to fulfill their mission and vision for the Commonwealth’s information technology needs, it is extremely gratifying, as well as motivating, to receive recognition of the Best Fit Integrator Award of 2015.  In an article taken from the “Center For Digitial Government”, COT and the Kentucky Department of Revenue were acknowledged and complimented on a job well done in their partnering efforts with CGI Technologies and Solutions, Inc., to upgrade their seasoned IT systems for the most effective and cost efficient outcome. 
Congratulations to all agencies for raising the bar in government IT solutions and enhancements to better serve Kentucky's citizens and business environments.




  • Digital States Survey:
    • B+ overall rating
    • First place Government-to-Citizen State Government Category
    • Top 5 Use of Enterprise Information and Communications Technology
  • Kentucky Automated Truck Screening (KATS): named Project of the Year by the Intelligent Transportation Society of the Midwest.


COT Employee of the Month - October 2017:

COT’s Employee of the Month for October 2017 is Justin Sanford! Justin was nominated by his peers and by several managers who wished to highlight his devotion to his work, his positive attitude, and his constant willingness to help a co-worker in need.  As a member of the Enterprise Field Services Branch, he has been involved in many high-priority hardware deployments.  It seems Justin always has equipment imaged and ready to install, even at a moment’s notice.  He also has a knack for identifying potential problems and determining creative and effective ways to avoid them. 
When he isn’t watching status bars, you can find him listening to music or spending time with his family at home in Western KY and in Tennessee.  Well done Justin!
This page was last modified 11/8/2017 4:39 PM

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