How do I remove my ky.gov email account from the iPhone/iPad mail app?

 

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 1.  After the user downloads and installs the Outlook App, configures the app for ky.gov email and MFA successfully, the native mail app will stop working

2.  The user will encounter a notification message asking for the password for Exchange


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3.  This notification is coming from the settings of the native mail app

 

4.  Refer to the tab to the right "How do I save iPhone contacts to Outlook contacts?"

 

5.  After the contacts have been saved, continue.

 

6.  Tap <Settings> 

 

  

 

 

 

7.  Select your account under “Exchange”

 
 


 
 
 
8.  This will take you to your Exchange account settings
 
9.  Scroll to the bottom and tap <Delete Account>


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This page was last modified 2/7/2019 8:39 AM


 

 

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