Some emails being distributed to users of the Commonwealth’s email service are NOT AUTHENTIC. Messages with the subject line “Your mailbox is full” or "IT help desk" or "KY (agency) Staff Email Notification" are phishing attempts.
Do not open the message or click on the link contained within. Instead, delete it from your Inbox and Deleted Items.
COT is working to mitigate the risk to the email system and to block the link; however, this will not prevent users from receiving the message. Never respond to any email with personal information including state account credentials.