• Reorganization of the Finance and Administration Cabinet

    Governor Bevin's Executive Order 2017-0889 "Relating to the Reorganization of the Finance and Administration Cabinet" directs the Commonwealth Office of Technology to adopt a centralized information
    technology model in an effort to provide services in a more efficient manner
    and to promote information sharing and assist agencies in focusing on their mission rather than their operational issues.

  • Be Aware - Phishing Attempt!

    Some emails being distributed to users of the Commonwealth’s email service are NOT AUTHENTIC. Messages with the subject line “Your mailbox is full” or "IT help desk" or "KY (agency) Staff Email Notification" are phishing attempts.
    Do not open the message or click on the link contained within. Instead, delete it from your Inbox and Deleted Items.
    COT is working to mitigate the risk to the email system and to block the link; however, this will not prevent users from receiving the message. Never respond to any email with personal information including state account credentials.
  • AD SelfService Plus

    Putting YOU in charge!

    Getting locked out of your Windows account may not happen often, but it can happen when you least expect it. Be prepared by registering for ADSelfService Plus, a new feature that puts YOU in charge of your Windows password. With ADSelfService Plus, you can unlock your account without calling the Commonwealth Service Desk for assistance. You can also change or reset your Windows password any time you wish - day or night!

  • ITSM Self-Service Portal- September 1, 2016!!!

    COT launched the ITSM Self-Service Portal on September 1, 2016!  Customers in consolidated agencies are now able to report issues and track the status of existing tickets from our interactive, user-friendly website.  To view a short video on how to use the ITSM Self-Service, click here.

  • Employee of the Month Recognition

    Three employees share the title of COT Employee of the Month; Jeff Wilhoite, Jonathan Mertz, and Brent Camplin for February, 2018!  They work in OISD and were instrumental in helping the Green River Correction Center (GRCC) reconfigure things quickly and get their network back up and running.  Jeff, Jonathan and Brent’s commitment to their job speaks for itself.  This task was something that needed to be done for several years, and they completed this job in just a few days with limited overall outage.  Congratulations to Jeff, Jonathan and Brent, and thank you for your service to our customers and the Commonwealth Office of Technology.