Contact A Business Relationship Manager

The Commonwealth Office of Technology (COT) is committed to providing quality customer service. To this end, communication between COT and agencies is essential. Business Relationship Managers (BRMs) are available to assist agencies in using technology to achieve business goals. With communication as their primary focus, BRMs both promote COT services and serve as agency advocates.
 
As customer advocates, they understand the functions and responsibilities of their customer agencies and work to increase our employees' knowledge of each agencies' needs. Having extensive COT knowledge, they assist agencies in understanding how to meet business needs by leveraging relevant COT services and are empowered to facilitate issue resolutions. BRMs will also reach out to foster future partnerships with potential customers.
 
This partnership provides COT valuable business insight that promotes a better understanding of our customers' current and future needs.

Goals

Foster communications, collaboration and customer relations with existing and potential customers.  Educate COT employees on the agencies' functions, responsibilities and future plans.  Promote awareness of Commonwealth IT architectural standards and practices.  Market COT service offerings, including sharing information on existing statewide contracts.

Customer Benefits

Agency focused communications regarding COT services, capabilities, and issue resolutions.  Simplified interaction with COT and issue escalation.  Influence on future IT Enterprise Architecture and service offerings.

COT Benefits

Enhanced understanding and support of customer agencies, with increased customer satisfaction.  Earlier, streamlined involvement in agency IT initiatives.  Increased agency awareness of Enterprise Architecture, standards, and policies.

Business Relationship Manager (BRM)

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Beginning February 1, 2019, the table below and information contained within, will be undergoing updates.  Until further notice, please reference the following phone 
numbers or email address for all inquiries. 

         Phone Numbers:       1-800-372-7434 (Choose "Option 2" from the recorded message.)
                                                502-564-7576 (Choose "Option 2" from the recorded message.)

         E-Mail:      COTADMINTEAM@ky.gov
 
 
 

 

CABINET/AGENCY
BRM
E-MAIL
TELEPHONE
BOARDS & COMMISSIONS 
 Greg Thomas
 502-330-8527
 
 
 
 
CABINET FOR ECONOMIC DEVELOPMENT
Steve Vest
502-782-1996
Alternate Contact
 Greg Thomas
 502-330-8527
CABINET FOR HEALTH & FAMILY SERVICES
Katie Cowherd
502-564-0105
 Alternate Contact
 Greg Thomas
  502-330-8527
CIRCUIT CLERK
Greg Thomas
502-330-8527
COUNCIL ON POSTSECONDARY EDUCATION
Sandy Harp
502-564-6241
Alternate Contact
 Greg Thomas
 502-330-8527
COUNTY CLERK
Greg Thomas
502-330-8527
DEPT. OF AGRICULTURE
Greg Thom
502-330-8527
DEPT. OF CORRECTIONS
Liz Rodgers
502-564-8023
  Alternate Contact
 Greg Thomas
 502-330-8527
DEPT. OF CRIMINAL JUSTICE TRAINING
Liz Rodgers
502-564-8023
 Alternate Contact
 Greg Thomas
 502-330-8527
DEPT. OF EDUCATION
Sandy Harp
502-564-6241
 Alternate Contact
 Katie Cowherd   
 502-564-0105
DEPT. OF JUVENILE JUSTICE
Liz Rodgers
502-564-8023
 Alternate Contact
 Greg Thomas
 502-330-8527
DEPT. OF MILITARY AFFAIRS ​Greg Thomas Greg.Thomas@ky.gov ​ 502-330-8527
DEPT. OF PUBLIC ADVOCACY
Liz Rodgers
502-564-8023
 Alternate Contact
 Greg Thomas
Greg.Thomas@ky.gov  
 502-330-8527
DEPT. OF REVENUE
Greg Thomas
502-330-8527
DEPT. OF VETERANS AFFAIRS
 Greg Thomas
Greg.Thomas@ky.gov
 502-330-8527
EDU. & WKFCE DEVELOPMENT CABINET
Sandy Harp
502-564-6241
 Alternate Contact
 Katie Cowherd
 502-564-0105
ENERGY & ENVIRONMENT CABINET
 Rob Thorne  
502-564-2150
   Alternate Contact
 Greg Thomas
502-330-8527
FINANCE & ADMINISTRATION CABINET
Erica Russell
502-782-2492
  Alternate Contact 
 Greg Thomas
 502-330-8527
GOVERNOR'S OFFICE
John Hodgson
John.Hodgson@ky.gov
 - - - - - - - - - - -
   Alternate Contact
 Josh Redmon
 502-564-2611
HOMELAND SECURITY
Greg Thomas
502-330-8527
JUSTICE & PUBLIC SAFETY CABINET
Liz Rodgers
502-564-8023
 Alternate Contact
 Greg Thomas
 502-330-8527
KENTUCKY STATE POLICE
Liz Rodgers
502-564-8023
 Alternate Contact
 Greg Thomas
 502-330-8527
LABOR CABINET
Denver.Collett
502-782-7350
 Alternate Contact
 Greg Thomas
 502-330-8527
LEGISLATIVE RESEARCH COMMISSION
Greg Thomas
Greg.Thomas@ky.gov
502-330-8527
LOCAL GOVERNMENT
Erica Russell
502-782-2492
  Alternate Contact
  Greg Thomas
 502-330-8527
OFFICE OF THE ATTORNEY GENERAL
Greg Thomas  
502-330-8527
OFFICE OF THE SECRETARY OF STATE
Steve Spisak
502-564-3490
 Alternate Contact
 Christian Ecker
 502-564-3490
OFFICE OF THE STATE BUDGET DIRECTOR
Phillip Rosell
502-564-1210
 Alternate Contact
 Greg Thomas
 502-330-8527
PERSONNEL CABINET
Robbie Perkins
Robbies.Perkins@ky.gov
502-564-5127
 Alternate Contact
  Greg Thomas
 502-330-8527
PUBLIC PROTECTION CABINET
Brian Raley
Brian.Raley@ky.gov
502-782-9015
 Alternate Contact
 Greg Thomas
 502-330-8527
PUBLIC SERVICE COMMISSION
Greg Thomas
Greg.Thomas@ky.gov
502-330-8527
PVA
Greg Thomas
502-330-8527
STATE BOARD OF ELECTIONS
Greg Thomas
502-330-8527
STATE TREASURY
Brian Raley Brian.Raley@ky.gov
502-782-9015
 Alternate Contact
 Greg Thomas
 502-330-8527
TOURISM, ARTS & HERITAGE CABINET
 
 
 
 
 
 
 
    - Art's Council
 Sandie Lawrence
 502-892-3108
 Alternate Contact
 Cindy Brown
502-892-3200
   - Fish & Wildlife
Chip Quarles
Chip.Quarles@ky.gov
502-892-3200
 Alternate Contact
 Cindy Brown
 502-892-3200
 
 
 
 
   - Heritage Council​ Craig Potts Craig.Potts@ky.gov 502-892-4439
 Alternate Contact
 Cindy Brown
 502-892-3200
   - Historical Society​
Ken Mitchell
Ken.Mitchell2@ky.gov
502-564-1792
 Alternate Contact
 Cindy Brown
 502-892-3200
   - Horse Park
Greg Thomas
502-330-8527
 Alternate Contact
 Cindy Brown
 502-892-3200
   - Ky Venues
Erik Marvin
  emarvin@kyvenues.com
 - - - - - - - - - - -
  Alternate Contact
 Cindy Brown
 502-892-3200
   - Ky Artisan Center At Berea
Todd Finley
Todd.Finley@ky.gov
859-985-5448
  Alternate Contact
 Teresa Parrett
Teresa.Parrett@ky.gov  
 859-985-5448
   - Office of the Secretary
Cindy L. Brown
502-892-3200
  Alternate Contact
 Greg Thomas
 502-330-8527
   - Parks
John P. Hawkins
502-892-3310
​ Alternate Contact Cindy Brown CindyL.Brown@ky.gov 502-892-3200
 
 
 
 
   - Travel
Kathy Yount
Kathy.Yount@ky.gov  
502-564-8110
  Alternate Contact
 Cindy Brown
 502-892-3200
TRANSPORTATION CABINET
Heather Stout
502-782-3761
​ Alternate Contact Greg Thomas Greg.Thomas@ky.gov 502-330-8527

 

 

 

 

This page was last modified 3/6/2019 12:41 PM
 

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