Immediately contact the Commonwealth Service Desk to report the issue (contact info below).
Monday - Friday
6:30am - 6:00pm
Saturday 7:30am - 1:00pm
(Eastern Time Zone)
The Service Desk offers comprehensive
support services during these hours.
Emergency Support is available from COT 24 hours a day,
365 days a year by calling:
or toll-free (800) 372-7434
Also, feel free to email theService Desk
at the address below: