Overview 

Backup and Storage Services
COT offers a number of services associated with the storage and retrieval of data stored on disk (DASD), SAN (Storage Area Network) and NAS (Network Attached Storage) and tape media.
Data Communication Services
The Kentucky Information Highway (KIH-2) is a statewide telecommunications and information network connecting over 1500 Executive Branch agencies, libraries and local government agencies.
Desktop Device Support
COT offers a managed desktop device service for agencies to help meet their personal computing requirements.
Mainframe Processing
COT provides managed hosting solutions for mission-critical applications for State and local government agencies.
Messaging Services
COT has a number of Enterprise Messaging service solutions available to state government agencies.
Printing Services
COT's Operations Services Branch maintains a full-service, self-supporting print shop that provides printing and duplicating services to all state government agencies.
Professional Services
COT offers a number of professional services to our customers to supplement your existing work force or to bring in a particular expertise for a period of time.
Security Services
COT Firewall and VPN services are a fully managed solution for customers interested in an additional layer of security for their network
UNIX Server Support

The COT UNIX Support Team provides support for servers running either the Solaris or AIX operating systems.

Video Conferencing

COT provides through the Kentucky TeleLinking Network (KTLN) access to over 290+ statewide interactive video sites. Interactive video (ITV) allows the customer to have real time communication with participants at another ITV site or multiple sites.

Voice Communications

COT partnerships with local telephone companies to offer PBX like services to Kentucky Government office locations, without requiring purchase of a telephone system.

Wintel Server Services

COT offers a number of Wintel Server support services that enable an agency to effectively and efficiently manage their Wintel environments.

Products and Services icon 

COT Service Center

To initiate services or report a problem:

Email

Commonwealthservicedesk@ky.gov

Phone

502-564-7576
1-800-372-7374