Professional Services 

COT offers a number of professional services to our customers. These services can be utilized to supplement existing work force or to bring in a particular expertise for a period of time.   A brief description of each type of professional service follows.

Application Development
Application development services are provided within the structure of an established development process which is based on the Project Management Institute's Project Management Body of Knowledge (PMBOK), and follows industry standard System Development Lifecycle methods. Application development services cover a broad spectrum that includes programming, business analysis, and project management services.
Project Management
COT's employs staff that is skilled in project management and Portfolio management tools and techniques. COT staff can assist agencies in selecting projects and managing their project portfolios. COT staff can also serve as the project manager for an entire project or for only those portions of a project for which COT has been given specific responsibility.

Infrastructure Consulting and Infrastructure Installation Services
COT can provide agencies with access to our various support staffs on an hourly basis.  This can be applied to a large number of support services (database support, network support, phone support, etc) that are not already covered by one of COT’s other rated services.   This service is useful for customers who need to temporarily supplement their existing IT staff and do not want to hire a new resource.

 
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COT Service Center

To initiate service or report a problem:

Email

Commonwealthservicedesk@ky.gov

Phone

502-564-7576
1-800-372-7374

Additional Information

Application Development - CS10

Project Management - CS20

Infrastructure Consulting& Engineering - CS30

Hardware Installation - CS40