• AD SelfService Plus

    Putting YOU in charge!

    Getting locked out of your Windows account may not happen often, but it can happen when you least expect it. Be prepared by registering for ADSelfService Plus, a new feature that puts YOU in charge of your Windows password. With ADSelfService Plus, you can unlock your account without calling the Commonwealth Service Desk for assistance. You can also change or reset your Windows password any time you wish - day or night!

  • Be Aware - Phishing Attempt!

    Some emails being distributed to users of the Commonwealth’s email service are NOT AUTHENTIC. Messages with the subject line “Your mailbox is full” or "IT help desk 2015" or "KY (agency) Staff Email Notification" are phishing attempts.
    Do not open the message or click on the link contained within. Instead, delete it from your Inbox and Deleted Items.
    COT is working to mitigate the risk to the email system and to block the link; however, this will not prevent users from receiving the message. Never respond to any email with personal information including state account credentials.
  • New ITSM Self-Service Portal- September 1, 2016!!!

    COT is proud to announce the launch of a new ITSM Self-Service Portal on September 1, 2016!  Customers in consolidated agencies will be able to report issues and track the status of existing tickets from our interactive, user-friendly website.  To view a short video on how to use ITSM Self-Service, click here.

  • COT Services

    COT offers a variety of services and works hard to support the special needs of our customers. If you have questions about how to request a service or procure an IT item, please take a look through our Frequently Asked Questions.
    View updated information about services provided by the Office of Application Development.
  • October is Cyber-Security Awareness Month !!

    Modern advances have brought information technology into nearly every part of our lives, making cyber-security an important topic to all of us.  This October, the COT  Office of the CISO has arranged for trusted IT and IT Security vendors to provide informative webinars on a variety of cyber-security topics.  You can find out more by going to http://technology.ky.gov/ciso/Pages/CyberSecurityAwarenessMonth.aspx.


Blood Drive - Ky Blood Center

12:00 PM - 2:30 PM
COT - Cold Harbor
Kim Meyer
(502) 564-6824

To schedule your appointment call 800.775.2522. Please bring photo I.D.