• Data Validation and Readiness

    The COT Data Services Branch was formed to address enterprise data needs within the Commonwealth. We have years of experience and extensive on-going training in optimizing data quality. COT uses sophisticated, best-of-breed tools and processes to analyze your data and suggest strategies to improve your agency operation.
  • Service Desk

    The Service Desk provides assistance and support for all statewide customers who use the Commonwealth of Kentucky's IT infrastructure shared services.
    Commonwealth Service Desk staff are Help Desk Institute ‘Customer Service Representative’ certified professionals fully qualified to help resolve your specific issue.
     

     

  • Cloud Computing

    Cloud computing is a general term for anything that involves delivering hosted services over the Internet.

     

  • Simplifying IT

    COT will be the standard by which other entities and our customers will desire to measure themselves in the delivery and support of information resources and the technology products and services which enable them.  We will assume responsibility for leadership and governance in tailoring technology solutions to advance the capabilities of our customers and of the Commonwealth of Kentucky and to continually exceed our customer needs.