• AD SelfService Plus

    Putting YOU in charge!

    Getting locked out of your Windows account may not happen often, but it can happen when you least expect it. Be prepared by registering for ADSelfService Plus, a new feature that puts YOU in charge of your Windows password. With ADSelfService Plus, you can unlock your account without calling the Commonwealth Service Desk for assistance. You can also change or reset your Windows password any time you wish - day or night!

  • Be Aware - Phishing Attempt!

    Some emails being distributed to users of the Commonwealth’s email service are NOT AUTHENTIC. Messages with the subject line “Your mailbox is full” or "IT help desk 2015" or "KY (agency) Staff Email Notification" are phishing attempts.
    Do not open the message or click on the link contained within. Instead, delete it from your Inbox and Deleted Items.
    COT is working to mitigate the risk to the email system and to block the link; however, this will not prevent users from receiving the message. Never respond to any email with personal information including state account credentials.
  • Metrics

    The Commonwealth Office of Technology is committed to bringing value and innovation to Kentucky through technology and services. Utilizing the Balanced Scorecard methodology and other significant measures, COT reviews a number of metrics to ensure we are providing a quality customer experience. These metrics provide us, and our customers, with a scorecard of our performance.
  • COT Services

    COT offers a variety of services and works hard to support the special needs of our customers. If you have questions about how to request a service or procure an IT item, please take a look through our Frequently Asked Questions.
  • Security Awareness

    The Commonwealth Office of Technology (COT) Office of the Chief Information Security Officer promotes a culture of security in Information Technology by providing online security training opportunities. 

     

    The following video is one example of the efforts to bring security awareness to state government and to the citizens of the Commonwealth.

     

    You are the Target, Don't be the weakest link! (video)

AUG1

Removal of Attachmate 3270 terminal emulation software from all COT managed computers (which started 07/06/15) continues

12:00 AM - 11:59 PM
Commonwealth Service Desk
(502) 564-7576

Reference the June 19, 2015 Agency Contact Memorandum:  In order to comply with licensing requirements, our agency will begin removing Attachmate 3270 terminal emulation software from all computers managed by the Commonwealth Office of Technology on July 6. The process will be completed by August 20, 2015.