• IT Infrastructure Initiative

    Governor Beshear's Executive Order 2012-880 "Regarding the Centralization of Information Technology Infrastructure Resources across the Commonwealth" directs the executive branch to adopt a centralized Information Technology (IT) infrastructure services model. The Information Technology Infrastructure Initiative (I.3) is the program by which COT will perform that centralization.
  • Security Awareness

    The Commonwealth Office of Technology (COT) Office of the Chief Information Security Officer promotes a culture of security in Information Technology by providing online security training opportunities. 

     

    The following video is one example of the efforts to bring security awareness to state government and to the citizens of the Commonwealth.

     

    You are the Target, Don't be the weakest link! (video)

  • Metrics

    The Commonwealth Office of Technology is committed to bringing value and innovation to Kentucky through technology and services. Utilizing the Balanced Scorecard methodology and other significant measures, COT reviews a number of metrics to ensure we are providing a quality customer experience. These metrics provide us, and our customers, with a scorecard of our performance.
  • Service Desk

    The Service Desk provides assistance and support for all statewide customers who use the Commonwealth of Kentucky's IT infrastructure shared services.
    Commonwealth Service Desk staff are Help Desk Institute ‘Customer Service Representative’ certified professionals fully qualified to help resolve your specific issue.
     

     

  • Simplifying IT

    COT strives to set the Commonwealth’s standard in the delivery and support of information resources and the technology products and services which enable them. We will assume responsibility for leadership and governance in tailoring technology solutions to advance the capabilities of our customers and of the Commonwealth.